![]() This means that passengers using the automated service at Sydney Airport will receive relevant, real-time communications direct to their device.” “BizTweet's technology now includes Facebook chat functionality incorporating website links, automated updates and assistance buttons. It provides flight and gate information, plus departure and arrival times for domestic and international flights.Ĭhief Executive Officer of BizTweet Paul Brugger said the company is proud to partner with Sydney Airport. Passengers using Sydney Airport’s flight updates service on Facebook Messenger will also have access to special retail and dining offers and relevant terminal information.īizTweet is an automated flight information service available to Sydney Airport customers via Twitter and now Facebook Messenger. “This expanded service means travellers now have access to the latest flight updates in the palm of their hand through their social media channel of choice.” “We’re pleased to be able to offer our 43 million passengers a year relevant, personalised flight information throughout their journey via the BizTweet platform. “Sydney Airport’s technology strategy seeks to make our passengers’ journey from planning to departure more seamless,” Ms Mather said. Sydney Airport Managing Director and Chief Executive Officer Kerrie Mather said the airport is proud to use the latest technology to enhance customer service. Sydney Airport now offers its customers real time flight updates via Facebook Messenger through its partnership with BizTweet. Part of Sydney Airport’s technology strategy to enhance the airport experience.Latest flight updates delivered direct to travellers’ devices to help them plan their trip.BizTweet flight information service expanded to Facebook Messenger.
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